Until now a big issue VMware customers needed to manage was that Microsoft refused support for any software running on virtualization platforms but Virtual PC and Virtual Server.
This just changed: as stated in this new Knowledge Base article, Microsoft will grant reasonable commercial support for any Premier level support agreement when its products will generate issues on third parties virtualization platforms.
Probably Microsoft management recognized the previous position wasn’t blocking customers from adopting VMware products, and choosed to turn this trend in a valuable money source.
From now a virtualization project including VMware and Microsoft will mean buying a Premium Level support agreement. Which customer will not accept such a requirement?